Who do I contact if I receive error messages when I try to lodge my application?
How long will it take for my application to be determined?
What are the payment options for development applications?
How do I contact service authorities to clear conditions of permits?
Why does my password expire?
How do I register a Caution Notice on title?
What is the complaints handling (zoning enforcement) policy of DAS
Frequently Asked Questions
Who do I contact if I need assistance with completing my application?
If you need assistance with completing your application, please contact your nearest Development Assessment Services office. Click on the 'Contact Us' tab on the bottom of the page for details of your nearest office.
Who do I contact if I receive error messages when I try to lodge my application?
Please contact ILIS Support during business hours for assistance, PH: 08 89955309.
How long will it take for my application to be determined?
Applications are generally assigned to the next availalbe Development Consent Authority meeting six weeks from the date that exhibition commences. Your allocated planner will be able to advise you of the progress of your application.
What are the payment options for development applications?
Payment can easily be made by credit card using the online payment facility.
Alternatively you can pay in person at Development Assessment Services offices in Darwin, Katherine and Alice Springs. Payment over the counter can be made by cash, EFTPOS or cheque made payable to the Receiver of Territory Monies (RTM).
How do I contact service authorities to clear conditions of permits?
How do I contact service authorities to clear conditions of permits?
In order to lodge either a Part 5 or Certificate of Compliance application you will first need to contact the relevant service authorities to obtain written confirmation that the conditions of your Development Permit, for which their clearance is applicable, have been satisfied. Confirmation via email is acceptable.
Generally, conditions in relation to provision of utility services and/or easements will require at a minimum, clearance from the relevant Council, Power and Water Corporation and telecommunication provider.
If you have any questions in relation to which service authorities need to provide clearances in relation to any specific conditions, please do not hesitate to contact Development Assessment Services on telephone 8999 6046.
Service authority contact details are as follows:
COUNCILS
Alice Springs Town Council
8950 0500 or astc@astc.net.au
Barkly Regional Council
8962 0000 or reeption@barkly.nt.gov.au
Belyuen Shire Council
0497 797 122 or dave.ferguson@belyuen.nt.gov.au
Central Desert Regional Council
8958 9500 or info@centraldesert.nt.gov.au
City of Darwin
8930 0300 or darwin@darwin.nt.gov.au
Coomalie Community Government Council
8976 0058 or mail@coomalie.nt.gov.au
City of Palmerston
8935 9922 or palmerston@palmerston.nt.gov.au
East Arnhem Shire Council
8986 8686 or info@eastarnhem.nt.gov.au
Katherine Town Council
8972 5500 or records@ktc.nt.gov.au
Litchfield Shire Council
8983 0600 or council@litchfield.nt.gov.au
MacDonnell Regional Council
8958 9600 or info@macdonnell.nt.gov.au
Roper Gulf Shire Council
8972 9000 or info@ropergulf.nt.gov.au
Tiwi Islands Shire Council
8944 7095 or info@tiwiislands.nt.gov.au
Victoria Daly Regional Council
8972 0777 or admin@vicdaly.nt.gov.au
Wagait Shire Council
8978 5185 or council@wagait.nt.gov.au
West Arnhem Regional Council
8982 9511 or technicalservices@westarnhem.nt.gov.au
West Daly Regional Council
8922 6403 or info@westdaly.nt,gov.au
POWERWATER CORPORATION
Water Services:
waterdevelopment@powerwater.com.au
Power Services
powerdevelopment@powerwater.com.au
OTHER SERVICE AUTHORITIES
TELSTRA
General Enquiries:terry.rail@team.telstra.com or tony.shanks@team.telstra.com
Note: For Reticulation go to the Telstra Smart Community website (https://www.telstra.com.au/smart-community) and complete an application.
The Land Development Liaison Team will be in contact to discuss the application & any applicable requirements. Telstra has implemented an auto letter process by which all projects (once reaching the appropriate stage) have a letter issued confirming the provisioning of services.
NBN
Tricia Butler: triciabutler@nbnco.com.au
Note: To register your development, please visit: http://www.nbnco.com.au/develop-or-plan-with-the-nbn.html
If within an existing fixed wireless area, residents here can apply to retail service providers to order a fixed wireless service. Details of this service can be found at https://www.nbnco.com.au/residential/learn/network-technology/fixed-wireless-explained
DEPARTMENT OF INFRASTRUCTURE, PLANNING AND LOGISTICS - TRANSPORT AND CIVIL SERVICES DIVISION:
8924 7270 or DevRoads.NTG@nt.gov.au
NT FIRE AND RESCUE SERVICE
Email: fire.safety@nt.gov.au
General enquiries Northern Region: 8946 4107
General enquiries Southern Region: 8951 6688
DEPARTMENT OF HEALTH – ENVIRONMENTAL HEALTH
Email:envirohealth@nt.gov.au
Darwin: 8922 7377
Katherine: 8973 9061
Alice Springs: 8955 6122
Tennant Creek: 8987 4302
DEPARTMENT OF HEALTH - MEDICAL ENTOMOLOGY
8922 8337 or allan.warchot@nt.gov.au
DEPARTMENT OF ENVIRONMENT, PARKS AND WATER SECURITY
8999 4446 or developmentassessment.depws@nt.gov.au
Environment Division -8924 4218
Email: bushfiresNT.Compliance@nt.gov.au
Darwin: 8922 0844
Katherine: 8973 8871
Alice Springs: 8942 3066
Why does my password expire?
The NTG policy around password expiry after 30 days and the password’s length and complexity have been implemented as a risk management approach to balancing the NTG’s responsibility to protect the security and integrity of ILIS information holdings with a legitimate need to provide external access to ILIS business processes.
In recognition that some ILIS users login infrequently, a self-service password recovery function is available and a password can be reactivated by calling ILIS Support on 08 89955309 during NTG Darwin office hours
How do I register a Caution Notice on title?
CAUTION NOTICES
Where a Development Permit is subject to a condition requiring the registration of a Caution Notice on the title the land owner and any person or entity which has a registered interest in the title must sign Form 8 Memorandum for Purposes of Caution Notices. This form may be downloaded via the following website:
www.nt.gov.au/justice/bdm/land_title_office/fees.shtml
The Department of Infrastructure, Planning and Logistics (Crown Land Estate) hold delegations under Sections 34 and 36(1) of the Land Titles Act, in relation to the creation of Caution Notices and the Removal of Memorials on land.
Signed and completed forms in relation to the creation or removal of a Caution Notice must be submitted to Crown Land Estate for processing, together with a copy of the relevant Development Permit, endorsed plans and any other information to assist with processing the request. Land holders are encouraged to seek the advice of a licenced conveyancer or legal practitioner to assist with preparation of the relevant Land Title Forms.
Forms must be lodged with Crown Land Estate a minimum of 7 working days prior to required lodgement with the Land Titles Office to allow for processing time.
Please contact the relevant area of Development Assessment Services on the below telephone numbers for further information in relation to how to register the Caution Notice:
Darwin: (08) 8999 6045
Palmerston/East Arm: (08) 8999 6223
Rural/Remote: (08) 8999 6132
Tennant Creek/Alice Springs: (08) 8951 9242
What is the complaints handling (zoning enforcement) policy of DAS
The Department's compliance team conduct inspections of approved projects, respond to reports and complaints received from other agencies, local councils and members of the public, investigate potential breaches and carry out enforcement action where breaches are confirmed. Enforcement action may range from negotiated outcomes, warning letters, penalty notices and in the most significant cases, legal prosecutions.
Complaints regarding non-compliance with the Northern Territory Planning Scheme, Development Permit conditions or endorsed plans must be made in writing to Compliance Officer DAS, GPO Box 1680, Darwin NT 0801 or via email das.ntg@nt.gov.au
Please include as much information as possible in your submission including:
- your name, address and contact telephone number (so we can keep you informed of the progress)
- the address of the subject site
- details of the non-compliance
- any other relevant information
All efforts will be made to maintain confidentiality in the complaints handling process.